SHIPPING
POLICY
Dallas born. Nationwide delivered. Alumni always ship first.
NUDÉAlumni orders are always prioritized in our fulfillment queue
📍 Dallas & DFW
Home Base
We're Based in Dallas. You're Local. Let's Move Fast.
NUDÉ was born in Dallas, Texas. If you're DFW — you're on home turf. Local orders move fast and we take care of our own.
We also do pop-ups across the DFW area regularly. Alumni get the location and time before the public ever knows we're showing up. If you want to skip shipping entirely and pick up in person — enroll and stay close.
- Standard Local2–4 business days · FREE on orders over $100
- Standard Local2–4 business days · $8.95 on orders under $100
- Express Local1–2 business days · $12.00
- Local PickupAlumni pop-up events only · FREE
Local pickup is only available at scheduled NUDÉ pop-up events in the DFW area. Alumni receive location and pickup window details via email before the public.
🇺🇸 Nationwide
The School Ships to All 50 States
Doesn't matter where you are. New York. Atlanta. LA. Chicago. Houston. If you're Alumni, the drop finds you.
Alumni orders are always processed before general public orders. You enrolled. You go first.
- Standard Nationwide5–7 business days · FREE on orders over $100
- Standard Nationwide5–7 business days · $8.95 on orders under $100
- Expedited Nationwide2–3 business days · $18.00
- OvernightNext business day · $32.00
Overnight orders must be placed before 12PM CST Monday–Friday to guarantee next business day delivery.
🕐 Processing Time
Before Your Order Ships
Every order is processed before it ships. Here's what that timeline looks like.
- Standard OrdersProcessed within 1–3 business days
- Alumni PreordersProcessed in batch when drop production is complete
- High Volume PeriodsDrop release weeks may extend processing to 5 business days
- Order CutoffOrders placed before 12PM CST ship same day when possible
- Weekend OrdersProcessed on the next business day
During drop releases we process Alumni preorders as a priority batch before general orders. We will always communicate delays to Alumni via email before any public announcement.
📲 Tracking Your Order
We Keep You Posted
Once your order ships you'll receive a tracking number via your enrolled email. Alumni tracking notifications go out before general customer notifications.
If your tracking hasn't updated in more than 3 business days after your ship confirmation — reach out. We'll find it.
- Tracking NotificationSent via email at time of shipment
- Alumni TrackingSent before general customer notifications
- CarrierUSPS · UPS · FedEx depending on order size and destination
- Lost Package WindowContact us after 3 business days of no tracking movement
⚠️ Important Notes
- Address AccuracyNUDÉ is not responsible for orders shipped to incorrectly entered addresses — double check before you place your order
- Stolen PackagesOnce a package is marked delivered by the carrier we are not responsible for theft — file a claim with your carrier
- Holiday DelaysCarrier delays during peak holiday periods are outside our control — order early
- PO BoxesWe ship to PO Boxes via USPS standard only — no express or overnight to PO Boxes
- Refused PackagesPackages refused at delivery are subject to a $10 restocking fee before reshipment
📬 Contact
Shipping Question?
Reach us before your order ships — we can fix almost anything before it leaves Dallas. After it ships, options get limited.